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Frequently Asked Questions
   
To avail Phone-Plus facilities, Please write to DE (Intl.) of your Exchange.
All Phone Plus Services are Free of Charge

Tone Dialing { After you get Dial Tone dial in Tone }
  In tone dialing, for each digit a 2-tone combination is assigned. While dialing, this 2-tone combination is sent for each digit dialed. The advantages are : Faster dialing and more accurate dialing. This facility is FREE.

"Wake-Up" Call {To be in time is important to you. Trust your phone to remind you}
This facility is provided to all phones FREE of Charge.
  Set Time (HH : MM) to ring your phone at set time Dial 116-HH – MM After Ack.Tone replace handset.
Cancel Pre-set Time ( HH : MM ) Dial 117-HH – MM After Ack. Tone replace handset.
         Specify Time in 24 hours format. Charge for Facility Usage : Two call units per usage.


 



          


Abbreviated Dialing { don't let dialing become tiring }
  Assign yourself 2-digit codes for dialing Phone Nos. you call most often (max.10 nos.). 'Local or STD.'
This facility is FREE.
This facility saves valuable dialing time.
For recording the abbreviated No. NA against full No. NF,
Dial 110 – NA – NF (After Ack.tone replace handset).
Dial using Abbreviated Code : For No. NF, dial 111-NA only.

 

 


Call Transfer {wherever you go your call will follow you}
  Enables you to receive your incoming calls wherever you are e.g. when you are out to your friends or relative place. Revert to normal when you wish.
This facility is FREE.
Activate Transfer : Dial 114 – NF
( replace handset on Ack. Tone ).
All your I/C calls will now ring no. NF.
Revert to Normal : Dial 115 ( replace Handset on Ack. Tone ).

Hot Line { for consulting someone all the time }
  Usage : Write to DE( Intl.) of your Exchange intimating your Hot Line Partner No.
This facility is FREE.
This is a two-in-one facility in your phone. You can opt to be connected to any pre-chosen phone number by lifting your handset and waiting without dialing for 5 sec. For normal use of your phone just start dialing within 5 sec. of lifting handset. You may also opt for immediate routing to partner’s phone No. without waiting.

Three-Party Conference { good for on-phone reference }
  Allows 3 phone users (A, B, C) to talk in conference.
This facility is FREE.
Usage : Party “A” & “B” first enter into conversation in the normal way. Say, “A” is having the facility. For joining in conference with a third party “C”,
“A” taps his phone set Hook Switch.
“A” gets special dial tone and dials “C”. When “A” & “C” are connected, “A” again taps his Hook Switch, gets special dial tone & dials “3”. “A”, “B” & “C” all three enter into conference.
Call Waiting { while you’re talking, know if someone is waiting }
 
Very useful when you are expect an important call.
While you are talking on phone if anyone else rings you he will hear ringing tone and you will be informed by a special tone, another call is waiting. You may then choose to talk to either party alternately. This facility is provided by default to ALL phone lines.
This facility is FREE.
To activate : Dial 118 ( replace handset on Ack. Tone ).

To De-Activate : Dial 119 ( replace Handset on Ack. Tone).

To Attend Waiting Call :
On hearing the “Call Waiting” tone, within 15 Sec., tap Hook Switch of your phone. You get a special dial tone.
Now Dial “1” to attend the waiting call disconnecting your previous conversation. OR Dial “2” to attend the waiting call keeping your existing conversation on hold. Revert to holding party : Again tap Hook Switch, Dial .1”

Calling Line Identity Display ( CLI )

The subscriber has to buy separately the Calling Line Identity (CLI) display device from market.
In what format the CLI digits will be displayed ?
  Calling Exchange Receiving Exchange
  E10B E10B type EWSD or OCB type Cellular
033 + 8digits ( call from another exch.)
8digits only ( if call from same exch.)
033 + 8-digit Tel. no. 0033 + 8-digit Tel. no.
  OCB or EWSD 33 + 8-digit Tel. No. + 0 33 + 8-digit Tel. No. 033 + 8-digit Tel. no.
  Cellular Phone 10-digit cell phone no. 10-digit cell phone no.  
           This facility is FREE.


 

 

 

 


 

   


CLI Announcement Service (164 -- available from all phone lines and it is FREE )
  Dial 164 and listen to the number of the phone line that you have used to make the call. Very useful when in doubt about your phone no. You can also know the type of your exchange using this facility.

Phone Bell Check ( dial 162 ) available from all phone lines and it is FREE
  Dial 162 and after a few seconds replace the handset. Your phone will ring very soon. Useful for checking functioning or adjusting volume of bell of your phone. After you have finished checking, lift the handset and replace it again.
To know the type of your exchange, please dial 164. This facility is FREE.

Call Hunting Facility :   Write to DE(intl.) of your Exchange intimating your requiremwnt. This facility is FREE.
STD/ISD Call locking facility :  Write to DE(intl.) of your Exchange intimating your requiremwnt. This facility is FREE.