Home
Post Box
Site Map
       What's Hot ?
 Upcoming Services
   IPTV
——————————————
 Services at Fingure Tips
   Make ISD through CallNow Card
   Universal Personal Number
   Missed Call Alert
   High Speed Internet in Mobile
   Voice SMS from Landline & mobile
   Personalised caller tune(dial 567)
                                     More..
——————————————
 Services through application
   VPN over Broadband Service
                                      More..
——————————————
 New Schemes
  Free Top up Card
  Broadband for PCO/BSNL shoppe
  Postpaid Plan - "Hi Connect"
  Power voucher- Excel Anant&General
  World Telecommunication Day 2nd
  Free mobile to BroadbandCustomer
   Power voucher for Excel
   Power voucher for perpaid mobile
   Prepaid Manik Jod - Dosti
   KOLKATA-249 - 2nd occasion
   Val Voucher for XL Genl&GSM PCO
   SMS voucher(46)for prepaid mobile
   SMS voucher(21)for prepaid mobile
   STD voucher Rs99 forXLGenl&Anant
   A new voucher of Rs124 for Kol-249
  Super One India Plan at reduced rate
  Again FLPP - True Prepaid
  Call rate of Manik Jod reduced
   Validity voucher - prepaid mobile
                                      More..
——————————————
 Customer Care
   Appellate Authority
   Service Centers
   Commercial Officers
   Public Grievance Redressal
   Right to Information Act,05
——————————————
 Top Questions
   How to get a new Pre-paid PCO
   How to recharge Excel Conn.
   Recharge Excel While Roaming
——————————————
Frequently Asked Questions
   

Introduction

With the development in Telecom the requirements of our phone users have also become more & more refined. Thus to meet the precise customised requirements of customers, various Value added services are evolved. Intelligent Network is one of the platform to provide the value added services.The advantage of Intelligent Network is the easy deplyment of various services with the ambit of the existing Network. Intelligent Network provides a framework to create various services in a centralised place independent of the switch."Intelligent Network" services have been launched in Calcutta Telephones from May'1999. The new enhanced IN platforms are deployed in BSNL Network to provide various IN services withh added features.

The new IN systems provide redundant and fault resilient platforms so that there will be no interruption of the services due to the system fault.. Apart from this, the system provides the higher capabilities in terms of call handling and record storage. The integration of new technology switches provides the accessibility from all over India and the capability to handle more numbers of calls from any places in India. The service is also available from Delhi and Mumbai, which are served by MTNL.

Migration of Post paid subscribers from old platform to New enhanced IN Platform.

      The new IN Services is capable of offering many services which are given below :

          Virtual Card Calling Service (India Telephone Card)

          Call Now Service

           Free Phone Services

           Universal Access Number

           Tele Voting Service

           Pre-paid on landline

           VPN between Landline & Mobile

           UPN,UAN for Corporates & individuals on Landline

        Applying for IN Services in Kolkata & HELP Line of IN  :

  Application forms for FPH, TVOT and UAN   are  available free of cost at:   Customer Service Center,
  Ground floor, Telephone Bhavan 
  34, B.B.D.Bag (South),  Kolkata-700001.
  Duly filled in application forms for FPH, TVOT   & UAN are to be deposited to

  Commercial Officer (Long Distance-I)
  6th floor, Telephone Bhavan,
  34, B.B.D. Bag (South), Kolkata-700001.

  For HELP on IN services please contact:   Divisional Engineer (Intelligent Network), 
  3rd floor, Telephone Bhavan, 
  34 B.B.D. Bag (S), Kolkata-700001.
  Or, dial help line 1800 345 1800 /22109011,   9433400484, 9433000222
  E-mail: in_c@bsnl.co.in