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Frequently Asked Questions
   

This is a service to facilitate anyone abroad to make calls to India on a collected call basis i.e. the phone no. in India which will receive the call from abroad will be billed. The caller abroad will have to pay a nominal charge as applicable in the respective calling country.

How to dial ?
The calling party from abroad will dial a unique access number depending on the country of origin – as given in the list below.
The call will land on a special position in the International Trunk Exchange, Mumbai, India. The operator handling the call will ask the called party phone number in India and will verify the willingness of the called party in India to accept the charge for such a “India-Direct Service” call and on being satisfied will put through the call.

Charging for India-Direct Service Calls

  • A) Rs 5 per call plus
  • B) Call charge for an ISD call applicable from India to the Country from where the INDIA-DIRECT call is coming for a duration equal to = “completed minutes of the call plus any fractional minute rounded to 1 minute”. plus
  • C) Additional surcharge equivalent to 1-minute duration ISD call in addition to items A& B above.

Sl. No. COUNTRY Access No. to be dialed
1 AUSTRALIA [ OPTUS ] 1800551191
2 AUSTRALIA [ TELESTRA ] 1800881910
3 BAHRAIN 800991
4 BELGIUM 080070091
5 CANADA 18883109450
6 CHILE 123003911
7 DENMARK 80010091
8 FINLAND 0800110910
9 GERMANY 0130869100
10 HONGKONG 800930003
11 ISRAEL 18009494910
12 ITALY

1721091

13 JAPAN [ KDD ] 00539911
14 JAPAN [ IDC ] 006655091
15 JAPAN [ JTC- ITJ ] 004411911
16 MALAYSIA 8000091
17 NORWAY

8001909100

18

PHILIPPINES

10591
19 PORTUGAL 0800800910
20 SINGAPORE 8000910941
21 SOUTH AFRICA 0800990091
22 SWITZERLAND 0800555245
23 TAIWAN 0080910091
24 U . A . E 8001191
25 U K [ BT ] 0800890091
26 U K [ C & W ] 0500890091
27 U S A 18889100700